Bombarded with Advertisements
As a Good Sam member, I also have your seven-year extended warranty on our new motorhome, Roadside Assistance from Good Sam (for over two years), and Good Sam Travel Assist (also for nearly two years). In spite of being a member of each of these programs, I am constantly bombarded with mailed advertisements for these services.
This is a waste of my time, your time, and misspent advertising dollars, and it's frustrating. Dollars wasted on redundant mailings could be applied to lowering the cost of these services, and everyone would benefit. And, the practice makes it appear that one hand doesn't know what the other one is doing - amateurish, and unprofessional, and your customers know this isn't the image you wish to portray.
Please, have your marketing group get up to speed on us current members, and let's reduce and eliminate expensive, wasted mailings.
Thank you.
This is a waste of my time, your time, and misspent advertising dollars, and it's frustrating. Dollars wasted on redundant mailings could be applied to lowering the cost of these services, and everyone would benefit. And, the practice makes it appear that one hand doesn't know what the other one is doing - amateurish, and unprofessional, and your customers know this isn't the image you wish to portray.
Please, have your marketing group get up to speed on us current members, and let's reduce and eliminate expensive, wasted mailings.
Thank you.
