Call 911.....REALLY?
After paying for Good Sam Roadside Assistance for several years and not having to use it, I will admit it was a good investment. Just the peace of mind knowing that if something would occur, GS would...
Forum Discussion
Tyler0215 wrote:
Does the Good Sam Care Team keep records of how many calls for assistance are answered in a timely manner. The complaints are always the headline, but the good outcomes are not reported.
I, for one, would be interested in how many calls per week Good Sam receives for service.
The Care Team always asks for a PM but never does anything to defend themselves. I am sure some calls are mishandled but how many are handled properly?
Maybe the Care Team should not just issue an automatic response to complaints
here, and do a better job of clearing them up.
You make a good point; however, how many complaints do you hear about Coachnet in comparison to Good Sam. That is the real indicator. Both services handle many calls successfully, but how many get screwed up?
