Forum Discussion
Good_Sam_Care_T
Jun 16, 2013Explorer
Larry 1190 wrote:
Am I reading this right?? If I have a flat and I also have a spare tire already mounted, and I call GS Roadside Assistance and they send a service provider I have to pay them $130.00 to change my tire??
Larry 1190 and all members,
Any time you call GSRA for service that may require you being responsible for a part or labor costs(such as a valve stem, new battery or mounting a tire to a rim), our dispatchers will put a $130 authorization on your credit card to secure payment. This authorization is similar to what would be held upfront at a hotel or rental car company.
Once the service is completed, our service provider will give GSRA dispatch the final total to be charged to the credit card. I would recommend that anytime you are responsible for parts and labor during a service call, to call back into dispatch after service completion to receive an exact total and request a receipt.
If you have any further questions, please call GSRA member services available 24/7 at 1-800-234-3450.
I hope this helps,
S. Wilmes
Marcus' Rapid Response Team
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