Closing posts vs Addressing the Problems
I am sure it has occurred to more than a few of us Good Sam Club Members and Road Service members that GSE is squandering an opportunity here to address what are obviously ongoing systemic problems wi...
Forum Discussion
happycamper002 wrote:
Where do you think United got their ducks in a row if social media didn't exist. Whether it is sanctioned by a company or not there are voices that need to be heard .Ignoring them is old school .
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They are listening. They are handling complaints promptly when they are posted. That they are not sharing the outcome with the rest of us is a moot point.
The OP is asking for dialogue on this forum for posters to have input on GS's business practices. That is not going to happen regardless of the company. No company is going to open up their business practices to an anonymous forum.
Should we expect GS to do something when the same complaint is posted repeatedly? Of course.
But it is their decision whether to change their policies - not ours. If they choose not to change policies, then we have a very simple choice - to continue to do business with them or go elsewhere.
