Closing posts vs Addressing the Problems

westernrvparkowner wrote:

happycamper002 wrote:
Where do you think United got their ducks in a row if social media didn't exist. Whether it is sanctioned by a company or not there are voices that need to be heard .Ignoring them is old school .

.

Approximately 45,000 people were denied boarding in the US in 2016. That is less than .09 percent of all passengers. As far as we know, that United Passenger was the only one who had a physical altercation. It is not a systemic problem at United or any other airline. It would suck to be denied boarding of a flight you had paid for, that is for sure. Did United botch the situation big time, Obviously. Some airlines have made bold statements about changes to their policies (Delta announced their managers have the ability to go to $10,000 when making offers for people to voluntarily opt off. And I will venture to say they will actually never pay that much, people are going to take $1000 or $1500 and the bidding will never reach anywhere near that amount, but it sounds good). I don't believe the airline industry is actually going to materially change the way they sell seats due to that one incident. In reality, social media's coverage of that incident will have little to no impact on the operations of United Airlines or US Airlines in general.