Comenity--Comedy Bank
A lot of the same problems other people are having. We sent in August's payment in on the 17th. Started to wonder what was going on by the end of the month. Finally got a statement from the Comedy Bank, showed no payment for August, added a late fee, all with no explanation. Called Barclay bank, was told all records and monies were turned over to the Comenity Bank. Called Comenity bank, had to ask for a supervisor to try to get info, he was very rude. Even though I'm on the account as a secondary income, they HAD to talk to the primary, my wife. Called a day or so later trying to find out if August's payment came in, wouldn't tell me anything! My wife called after this, and we supposedly got everything worked out. Checking two days later, nothing has been changed! We will have to make another phone call tonight. My point, The Comedy Bank was a very poor choice to replace Barclay. As soon as I can, I'm going to pay them off and cancel this card. The left hand doesn't know what the right hand is doing over there.
