Forum Discussion

ForestRiverTeac's avatar
Jan 14, 2015

Confirmation on Cancelling GSRA - Resolution Update

In July we had a problem with our tow vehicle and called Good Sam to help us. They wouldn't help, stating that it was a "courtesy" tow (we needed to get our trailer out of the RV park). Fortunately, we still carried AAA and they actually towed our trailer all the way home -- about 120 miles for a $75 charge (we were over the 100 mile limit).

I contacted BOTH Good Sam and Camping World in Valencia to cancel the rest of the policy, which was quite expensive. We were told that the balance of the policy would be credited to the balance on our trailer. We submitted the form that was sent to us by CW Valencia, assuming that we'd receive some sort of confirmation that the policy was cancelled and what the corrected balance on our trailer was. That was back in either September or October.

To date, we have heard nothing from either GSRA or Camping World.

Can I get a little help, please?
  • I had to wait a week to get my refund back. I really did not want to cancel. because I been with them 6 years

    Update. I was wrong. After doing some research. I renewed with G. S. R. A.
  • ForestRiverTeach,

    Thank you very much for the update. Happy we could help, if you need any help in the future please let me know. Have a great week and travel safe.

    Mark F
    Marcus' Rapid Response Team
  • I want to share what I received yesterday, after getting a PM within hours of my original posting:

    Laura,

    Thank you again for all your time today. As we discussed your refund of $xxx will be mailed UPS overnight. If you have any questions or concerns please let me know. I would be happy to help.

    Mark


    I can't ask for more. Thanks!
  • ForestRiverTeach,

    Thank you for your time and post. Please allow me to help with the needed contact and verification in this matter. I was unable to locate your Good Sam Club information. If able can you please send me a PM with your contact information.

    Thank you,

    Mark F
    Marcus' Rapid Response Team

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