Forum Discussion

MKirkland's avatar
MKirkland
Explorer
Mar 26, 2016

CW purchase over $100 without free shipping

Hi, I'm a Good Sam member. There is advertising on the CW on line website that if I buy $100 worth of product that the shipping is free. I bought $112, entered my GS membership number and it still showed freight charges. As a result, I went ahead and cancelled the marginally desired items and knocked the bill down to $38. Am I missing something?
Mark

9 Replies

  • RAS43's avatar
    RAS43
    Explorer III
    Triker33 wrote:
    Same item may have free shipping on Amazon.
    Amazon free shipping on over $35 purchases.
    Prime members get 2 day shipping


    I believe it takes $49 now to get free shipping, but still better then CW.
  • Why buy from CW Ebay Amazon and other rv parts outlets on the internet are cheaper and free shipping shop around
  • Nomad.297, I think you are right. I seem to remember that years ago that if you were a GS member, freight was free, no matter the dollar amount. Then, it went to $100 in purchases. Now, CW is picking and choosing the items that have free freight. I'm dropping CW and GS in the future. I have no chapter close to me. I got an email asking me to be a at large member and pay the dues. I have received nothing in return, not newsletters or discounts at any campgrounds. Hello Amazon.
  • Same item may have free shipping on Amazon.
    Amazon free shipping on over $35 purchases.
    Prime members get 2 day shipping
  • Hello,
    Per the website shipping policy:

    *Exclusions to the free shipping offer include Freight items as well as items where the size, weight or transportation requirements are too great to ship for free. The fee shown next to the truck symbol or Freight verbiage on these items is the charge for standard delivery within the 48 contiguous states. Total the amount shown for each one of these items ordered multiplied by the quantity ordered of that item.

    So any item that is excluded will say 'FREIGHT' next to the description, under the price. This could be items that are heavier, such as a refrigerator. It will state clearly on the site next to each item. I hope that helps. Please have a wonderful day.

    Thank You,
    Glenn, Rapid Response Coordinator.
  • Good Sam Care Team wrote:
    Hello,

    Also, under the black ad banner on top, it does state the following:

    *Shipping offer not valid on freight items, returns, prior purchases or express delivery. Additional exclusions on large or heavy items may apply.

    I hope this helps clear up any confusion. Please have a wonderful rest of your weekend.

    Thank You,
    Glenn.


    What is a "FREIGHT ITEM"?????????????????????????????
  • Hello,

    Also, under the black ad banner on top, it does state the following:

    *Shipping offer not valid on freight items, returns, prior purchases or express delivery. Additional exclusions on large or heavy items may apply.

    I hope this helps clear up any confusion. Please have a wonderful rest of your weekend.

    Thank You,
    Glenn.
  • Hello MKirkland,

    Thank you for contacting us. I apologize about any confusion. Certain items, including freight, are not eligible for the free shipping. If you look under each item price on the site, it will say if an item in excluded. Please have a wonderful day.

    Thank You,
    Glenn, Rapid Response Coordinator.

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