I am still wayne_tw wrote:
It would be nice if we get an explanation but it never happens. Only generic responses. I do respect Marcus for getting involved but gosh who is running the show? Why do these things seem to happen and he has no knowledge?
I am still wayne_tw,
Mr Siemens posted a full description on how Good Sam Club operates its mailing procedures a few posts above your response. If you have any further questions about the mail with your account, send me a private message with your contact info or member number and I will gladly take care of it for you.
Thank you for your membership,
S. Wilmes
Marcus' Rapid Response Team