do not read PMs

Hello,

I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

Thank you,
Ella
Good Sam Care Team

"Do to unusually high call volumes..."

This thread will now be closed due to inactivity.

Humor to keep the thread at the top. Hope you get a response soon.

Make a phone call.

When did you send the messages? Did you send them all to the same person? How far apart were they sent timewise? Maybe it's their day(s) off?

Having worked customer service, sometimes what seems an excessive amount of time to a customer is simply the employee's days off.

grapestomper wrote:
I have sent 4 PMs to the roadside assistance person on this form and have not received any response or they even not been read. Why?

Believe you have been black flagged.

GordonThree wrote:
"This call may be recorded for training and quality control."

LOL...yeah, like that is gonna happen here.

"This call may be recorded for training and quality control."

Please now enjoy 4 minutes of distorted annoying music that nobody likes.

Or my personal favorite: "Please listen carefully as our menu options have changed."

DutchmenSport wrote:
All of our service reps are currently helping other customers. Your call will be received in the order it was received. Thank-you for holding!

Well... sorry, I just couldn't resit! :B

(hope you get a resolution soon).

You forgot “Your message is very important to us.” :D

All of our service reps are currently helping other customers. Your call will be received in the order it was received. Thank-you for holding!

Well... sorry, I just couldn't resit! :B

(hope you get a resolution soon).