ERS auto renewal question for Marcus/designee
I was set up for auto renewal until July 26th when a rep I talked to took it off for some reason. Anyway.... I could have sworn that I received a mailer a couple of years ago that indicated that...
Forum Discussion
Not a Clue wrote:
I was set up for auto renewal until July 26th when a rep I talked to took it off for some reason.
Anyway....
I could have sworn that I received a mailer a couple of years ago that indicated that if I set up auto renewal my rates would not go up. Did I just dream that? The rep I talked to on the phone didn't know anything about that.
Can you please clarify?
I can tell you I recently signed up for the service and I selected the auto renewal feature. The disclaimer clearly said they would send an email before the renewal and I could opt out at any time, but if you didn't opt out that the membership would renew at the current rate at that time. No where did it say it would not increase with the auto renewal.
