existing customers not valued
Been a customer for 10 years and not renewing since a new member pays $45.00 less than a existing customer. You can spin it any way you want but bottom line is you value new customer over existing m...
Forum Discussion
There is no effort put into customer retention. It's all about getting new customers.
Maybe the theory is, once they're signed up they will renew and not check prices or go on automatic renewal?
As Dutchmansport stated, it's not just GS.
Maybe the theory is, once they're signed up they will renew and not check prices or go on automatic renewal?
As Dutchmansport stated, it's not just GS.
