First cold call
Been a member for several years and received our first cold call his morning from Travel Resorts of America (coast to coast affiliate). Caller ID came up with a local area code and with a persons name (Laiesha Smith). Trying to "give away" 15 days of free camping for the Sycamore Lodge. She asked me if I had an RV. (Why is she calling me if she wasn't sure if I had an rv? After all, she knew my name.). I said yes. She then asked what type. I told her she should already know that. She said she wasn't with camping world, but an affiliation and didn't have that information. Which tells me she got my name and number trough CW and knew I owned an rv. So why ask me if I own one, when you already know it? I told her I wasn't interested. She asked why I wasn't interested in free camping. I told her because I would have to use it during the week. She said it wasn't true and that I could use it anytime. I told her that was a different story from what I was told about the 30 "free days" we got when we bought our rv. She questioned me if it was with sycamore lodge and some places in Ohio. I told her yes and with their sister place in Gettysburg. She said yes it was the same company. I told her we weren't interested and that was the end of it. I know it's a sale ploy. To get you in and you have to sit through their presentation and blah blah blah, which we are not interested in.
Just a message to C2C. Change it up some. Teach your telemarketers to not look like dumb butts or be defensive. Rather than ask me if I have an rv and what kind (which they already know and the kind does not really matter), tell us that you are affiliated with CW right off with the conversation and that you are representing an rv resort membership club and would like to give away some free camping........I mean seriously, even if you didn't know what type of rv I had, would it make a difference? Is there a difference to you if I have a class a or whether I have a casita? Are you going to charge me differently? Are you going to turn your nose up to e casita? I doubt it. Get to the point and stop with all the small talk that doesn't make a difference. Oh yeah, put your name on the caller ID and stop having people's names or have them using their own phones.
See folks, I am not always a CW apologist. :)
Just a message to C2C. Change it up some. Teach your telemarketers to not look like dumb butts or be defensive. Rather than ask me if I have an rv and what kind (which they already know and the kind does not really matter), tell us that you are affiliated with CW right off with the conversation and that you are representing an rv resort membership club and would like to give away some free camping........I mean seriously, even if you didn't know what type of rv I had, would it make a difference? Is there a difference to you if I have a class a or whether I have a casita? Are you going to charge me differently? Are you going to turn your nose up to e casita? I doubt it. Get to the point and stop with all the small talk that doesn't make a difference. Oh yeah, put your name on the caller ID and stop having people's names or have them using their own phones.
See folks, I am not always a CW apologist. :)
