tahiti16
Aug 17, 2013Explorer
First service call *****
As it has been said many times on here no one posts good about anything only, or mostly, bad experience.
So last sunday were getting ready to pull out of a gas station about 10 miles from home. Hear a loud band and no forward motion any more. Shifter still seems to move through the gears, 5 speed stick.
After pushing car out of driveway started contemplating what next. Remembered we had GS roadservice that includes car!! Called up the woman put me on hold 1 to try and get a local service, and came back in a few minutes saying she was still trying, and would I like to hold on or have her call me back when she gets a service committed? I tell her call me back, she calls back in abot 10 minutes with name and time that towtruck would be there at the latest, about 1.5 hours, busy day for tow trucks I guess.
About 10 minutes go by and I get call from driver verifying where I was and updating time to be there to around 20 minutes! Yeah!!!
Well he got there by the new time and the car was actually sitting in my garage before the original estimate!
GS also auto called me back to verify the driver had made it and the car was either towed or in process of being towed. All in all a ***** performance by all. :B
So last sunday were getting ready to pull out of a gas station about 10 miles from home. Hear a loud band and no forward motion any more. Shifter still seems to move through the gears, 5 speed stick.
After pushing car out of driveway started contemplating what next. Remembered we had GS roadservice that includes car!! Called up the woman put me on hold 1 to try and get a local service, and came back in a few minutes saying she was still trying, and would I like to hold on or have her call me back when she gets a service committed? I tell her call me back, she calls back in abot 10 minutes with name and time that towtruck would be there at the latest, about 1.5 hours, busy day for tow trucks I guess.
About 10 minutes go by and I get call from driver verifying where I was and updating time to be there to around 20 minutes! Yeah!!!
Well he got there by the new time and the car was actually sitting in my garage before the original estimate!
GS also auto called me back to verify the driver had made it and the car was either towed or in process of being towed. All in all a ***** performance by all. :B