Forum Discussion
OFDPOS
Jun 26, 2013Explorer
Pulled up to get fuel , went to check the tire pressures. Removed the valve stem cap one one tire and heard a hiss noise (loosing air) , put the cap back on drove over to a Napa parts store, went in to buy a valve stem cap that has the two little prongs on the end of it. They were all out, I told the counter guy all I needed to do was tighten the valve stem core . He walked over got one of these off the shelf http://www.powersportsplace.com/parts/ptm-pp2321?seid=pspse1&gclid=CPePr_LqgLgCFbTm7Aodj2QA4w removed it from the package and said go tighten it . I did ,came back in and he simply put it back into the package. Wouldn't even take a tip from me. Now that's customer service..
Yeah I know everybody has to make a buck BUT $126.00 to check , tighten , put some air in a tire. Unless you live way out in the boon docks that is a straight up or should I say bend over rip off ! Even at half that price is a rip off !
Now back to the OP was the tire flat ? If not you should have driven it to the local tire shop , or have the tire changed out with your spare, and then driven to the local tire shop and had them check out the tire. If they were honest they would have found the valve stem core loose ,tightened it, aired it up checked it for any leaks and then reinstalled it on your car for minimal cost say maybe a $20 bill ... or no cost-- a hand shake and a please come back and see us for ? and have a great day..
Yeah I know everybody has to make a buck BUT $126.00 to check , tighten , put some air in a tire. Unless you live way out in the boon docks that is a straight up or should I say bend over rip off ! Even at half that price is a rip off !
Now back to the OP was the tire flat ? If not you should have driven it to the local tire shop , or have the tire changed out with your spare, and then driven to the local tire shop and had them check out the tire. If they were honest they would have found the valve stem core loose ,tightened it, aired it up checked it for any leaks and then reinstalled it on your car for minimal cost say maybe a $20 bill ... or no cost-- a hand shake and a please come back and see us for ? and have a great day..
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