I was camping in my Class A on July 13, and accidentally locked my keys in the couch. Well my paperwork and card for good Sam were also in the coach, so I did not have the number, Luckily, my decal from Camping world was still on with there phone number. I called Camping world, got the number for good Sam, called them and within an hour, they had a locksmith out at the lake, and within two minuets, he had the door unlocked, he could not take any gratuties, so I offered him a coke, and he took it and thanked me, but I thanked him more, since I would have a place to sleep and cook. So Good Sam did help me the first time I needed them. I have only had the coach, and been with Good Sam since March of this year.