Just found out after searching around my area that camping world offers free dumping for Good Sam members.That's great as there are no truck stops locally with dumping stations and the local campgrounds want you pay a full overnight price for just pulling in and using their dump station. The nearest State campground with a dumping station (only charges for a day pass) is almost a 70 mile round trip. Used the Syracuse NY CW dump station for the first time yesterday. Free is great but the dump station was installed incorrectly and it is actually a covered metal box that sticks up almost 10 inches above the pavement level. Unless your valve is a foot or more above the pavement you can't just dump through the hose without letting the hose fill, picking up the hose up to empty it out, and repeating the process one hose full at a time until the tank is empty. Can't get a good flush that way. You might want to design a proper dump station for any CWs in the future. Don't get me wrong, free is great, just hate messing with the hose risking a spill after the valve is opened.

OldRadios,Thank you for providing feedback regarding the Syracuse, NY dump station. Please send us a private message with a good contact number so we can get your concerns to our Leadership Team for review.Thanks,StacyGood Sam Care Team

OldRadios wrote:Don't get me wrong, free is great, just hate messing with the hose risking a spill after the valve is opened.ANY unoccupied campsite with a sewer connection functions quite nicely as a dump station. :SI assume that all of the connections in the whole park are not made that way.Oh and a note for Stacy:Why should you need a person's name and contact number to look into a problem like this ?? The problem should be rather obvious to local management regardless of who reports it.......right ???

Sam Spade wrote:OldRadios wrote:Don't get me wrong, free is great, just hate messing with the hose risking a spill after the valve is opened.ANY unoccupied campsite with a sewer connection functions quite nicely as a dump station. :SI assume that all of the connections in the whole park are not made that way.Oh and a note for Stacy:Why should you need a person's name and contact number to look into a problem like this ?? The problem should be rather obvious to local management regardless of who reports it.......right ???It's not a campground. It's a Camping World RV store. There is only one dump station.

Sam Spade wrote:Oh and a note for Stacy:Why should you need a person's name and contact number to look into a problem like this ?? The problem should be rather obvious to local management regardless of who reports it.......right ???The obvious is not always obvious. :h

Management probably just found out they were treating customers good. at that CW. That has to stop. :B

Free dumping at CW! But poorly designed dump station.

20 Replies

wbwood
Explorer
Aug 11, 2016
Old-Biscuit wrote:
OldRadios wrote:
Sidewinder won't work as the sewer pipe opening is higher than the tank outlet connection. If the hose isn't laying on the pavement the tank won't drain completely. It only drains into the hose and then the hose has to be repeatedly lifted higher than the outlet to drain what's in the hose. You don't get a good flush when it only goes a couple gallons at a time. **** doesn't go uphill and I'm sure many of the RVs they sell and work on don't have sewer solutions.

As far as complaining about a free service, I'm not. Maybe it sounds like it to some but I'm just letting them know there is a design problem with their dump station. I think it's great that they let club members use it.

A simple trip inside and a discussion with store management would have been 'informative'
Besides didn't someone check your 'club status'

Posting here is complaining

They don't check your club status at ours. But at our local CW, you wouldn't know where the dump is unless you ask. Our CW is in two sections with a road in between. It's in the section where the store isn't. Where the second repair facility. I know where it is and just go to it and dump. No one there to check my card or at least no one has attempted. But those who aren't aware have to go into the store and ask for the location.
wbwood
Explorer
Aug 11, 2016
beemerphile1 wrote:
It is free, why complain?

BTW, it is the height of the tank that matters, not the discharge. Water will run uphill with adequate head pressure behind it. The hose would only need lifted when the tank was empty.

What I was thinking...
Good_Sam_Care_T
Explorer II
Jul 11, 2016
Good Evening everyone,

Oldradios, Thank you for bringing this issue to our attention. This issue has been escalated to our executive team. We appreciate your valuable feedback and also appreciate all of the great suggestions from members on a work around to this.
Wishing you safe travels this week.
Thank you...Rudy
OldRadios
Explorer
Jul 11, 2016
I talked with the gentleman there that handles it and their propane. He also agreed it was a poor design. As stated in my first post it's great that they offer this service. This was more to inform the home office about the design flaw in case they are installing any more. Nothing more.
Walaby
Explorer II
Jul 11, 2016
I would have discussed with the local management vice posting on the forum. You never know, it might actually get resolved quicker.

Now, if the manager said piss up a rope, then I'd say higher escalation is warranted.

Mike
AllegroD
Nomad
Jul 11, 2016
Why the attack on the OP. This is the place for complaints. Complaints can be a positive for GS/CW to ID problem areas. Free is great and the OP stated that. But a bad design is a bad design. Being hard to use defeats the purpose if it does not bring campers to the store as is likely the goal.
Old-Biscuit
Explorer III
Jul 10, 2016
OldRadios wrote:
Sidewinder won't work as the sewer pipe opening is higher than the tank outlet connection. If the hose isn't laying on the pavement the tank won't drain completely. It only drains into the hose and then the hose has to be repeatedly lifted higher than the outlet to drain what's in the hose. You don't get a good flush when it only goes a couple gallons at a time. **** doesn't go uphill and I'm sure many of the RVs they sell and work on don't have sewer solutions.

As far as complaining about a free service, I'm not. Maybe it sounds like it to some but I'm just letting them know there is a design problem with their dump station. I think it's great that they let club members use it.

A simple trip inside and a discussion with store management would have been 'informative'
Besides didn't someone check your 'club status'

Posting here is complaining
OldRadios
Explorer
Jul 10, 2016
Sidewinder won't work as the sewer pipe opening is higher than the tank outlet connection. If the hose isn't laying on the pavement the tank won't drain completely. It only drains into the hose and then the hose has to be repeatedly lifted higher than the outlet to drain what's in the hose. You don't get a good flush when it only goes a couple gallons at a time. **** doesn't go uphill and I'm sure many of the RVs they sell and work on don't have sewer solutions.

As far as complaining about a free service, I'm not. Maybe it sounds like it to some but I'm just letting them know there is a design problem with their dump station. I think it's great that they let club members use it.
JoeTampa
Explorer
Jul 10, 2016
Or get a Sewer Solution, which can push uphill up to 3'. Camping World will happily sell you one. :)
beemerphile1
Explorer
Jul 10, 2016
It is free, why complain?

BTW, it is the height of the tank that matters, not the discharge. Water will run uphill with adequate head pressure behind it. The hose would only need lifted when the tank was empty.