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Timster's avatar
Timster
Explorer
Mar 19, 2018

free shipping

When I try to use the advertised free shipping it now says I need to spend 39 dollars to get the free shipping.I placed 2 orders last week and had no problem getting the free shipping with orders under 39.I just received the Camping World master catalogue 2 days ago and it clearly states FREE SHIPPING.When I called the service center the rep said "no,we don't do that anymore" this is clearly a case of false advertising and has really soured me on purchasing anything in the future. Tim
  • The Camping World website has a membership promo at the bottom of the page that specifically says "Not a member? Join Today! Enjoy FREE SHIPPING on CampingWorld.com - ALL DAY, EVERY DAY!"


    I've placed several order over the past months and have always had free shipping as part of my membership (the main reason I joined since there's not a store close to us). I just went to place a small order (~$30) and it shows $9.06 for shipping.

    The header on the CW home page now says "Club Members: FREE SHIPPING on orders over $39*" When you click the "click for details" you get a pop up that says at the top Free shipping on $39, then in the text says free shipping on all orders for members...

    Tried using online chat but nobody picked up (1:00pm EST on a Friday).
  • Funny. Inability to get "Member benefits" on the website a few years back led me to cancel my membership. Didn't work properly back then, might be the same now?

    BTW, if you want free shipping, Amazon Tues-Wed is best pricing days. They bump up prices later in the week.

    Walmart is "claiming" free 2nd day in some ads, but it's always been 7-10 days ship to store so haven't bothered with them in a while.
  • Timster wrote:
    I think you had better recheck that statement because I could not find 1 item that had free shipping,just another generick answer to me


    MOST online vendors will show this at time to time... I was looking at amp research steps last week, found a site offering 17% off for St. Patrick's Day...

    When all totaled up, there was no discount... small print, usually on a different page stated that " Only certain items qualify"

    call and voice your displeasure..... I got my 17% off from that particular vendor ! :-)
  • I think you had better recheck that statement because I could not find 1 item that had free shipping,just another generick answer to me
  • Hello Timster,

    Thank you for contacting Good Sam.
    The free shipping promotion is for qualifying items only. Restrictions include freight items, custom orders and express delivery. Good Sam members and non-members pay for flat rate shipping.
    Please let us know if we can be of further assistance.

    Thank you,
    Ella
    Good Sam Care Team
  • They forget the word 'AVAILABLE' IF over a certain amount.
  • Not a fan of camping world and right now the whole "Good Sam" club is on the Fence.

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