I received an email request to "Please help us improve our fuel program!" by taking a survey. I started the survey. Question 1: Do you use Pilot Flying J as a fuel provider? Answer is yes. ...
I don't use Pilot/Flying J because every time I have tried, I always go in with my credit card, and ask that the pump be started for a $150+ fillup. I have always been refused, telling me that they have to charge the maximum I expect to my card first, then will refund the balance. I will not do business with anyone that does not trust me not to drive off with a 30' Class A and attached toad. Apparently they do not need or want my business, and they won't get it.
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