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PUCampin's avatar
PUCampin
Explorer
Jun 01, 2016

Good Experience this weekend

I like to give kudos where they are due, and Good Sam did good this weekend! I had a car repair go sideways in my driveway leaving the car inop and in need of a repair shop. Called GS, the representative spoke clear English, got my info, and recommended a repair shop. I stated I already had made arraignments for a different shop, gave the address. Rep asked if I wanted tow service info texted, yes. Asked if I wanted to stay on the line, not necessary. The whole phone call lasted 5 minutes. A minute later I had a text with towing service info. The company arrived on time in about an hour, was polite and quick, and towed my car to the shop. Overall a 5 star experience this time! Thanks!

3 Replies

  • Sam Spade,

    Thank you for your time and sharing your experience.
    Have a good day.

    Thank you,
    Ella
  • Another good experience.....mostly.

    Flat tire just off I-95 in South Carolina. Monday holiday.
    Service was excellent. Spoke and understood good English.
    Service provider they found was fairly close by.

    Only small problem was that they somehow passed the wrong street address number to the tire service after I thought we had that straight. Thankfully they also told them "in the parking lot behind Wendy's" so it worked out fine.
  • PUCampin,

    Thank you very much for your time and sharing your experience. Have a great week and travel safe always.


    Thank you,

    Mark
    Rapid Response Team

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