Forum Discussion

sarhvac1's avatar
sarhvac1
Explorer
Jan 16, 2018

Good Nieghbor Parks

So upon receiving my new 2018 C2C resort directory I see you deceided to change the way you book GNP. which leaves me with a couple of questions... 1 how do I get my money back from the points I purchased? since I have a premier Membership I will not be able to use them?
and ...2 seems all it did was make it harder for members to book GNP.
which for me means I will probably never even look for them or use them.
...3 seems like a losing proposition all around. I'm sure they (GNP)will find all kinds of ways to block out the discount...
when we first signed up it was because of the whole system $15-$20 /night for the GNP I think a reimbursement is in order to make up the difference, when most GNP are $35+ a night now!!!
Coast To Coast
  • Good_Sam_Care_T's avatar
    Good_Sam_Care_T
    Explorer
    Jan 16, 2018
    kerrlakeRoo,

    Due to privacy concerns with details of Coast to Coast memberships we work with our customers in a private manner. Each customer can always come back to RV.net and share how we assisted them.

    Thanks,
    Stacy
    Good Sam Care Team
  • kerrlakeRoo's avatar
    kerrlakeRoo
    Explorer
    Jan 16, 2018
    Stacy, wouldn't answering that question in the open forum be a good idea in order to advise other members? Why take it off the forum since the question was a general question instead of being specific to a single incident?
  • Good_Sam_Care_T's avatar
    Good_Sam_Care_T
    Explorer
    Jan 16, 2018
    sarhvac1,

    Thank you for providing your feedback. Please send a private message with your phone number and membership number for assistance.

    Thanks,
    Stacy
    Good Sam Care Team

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