Good Sam ESP is a Ripoff
Just got off the phone with these guys. WE had a policy for about 10 months paying $245 per month. In month 5 we had a hydraulic hose failure and a busted cab AC. They authorized the repair for the hose failure after much back and forth between them and the dealer. They then insisted an inspector look at the AC. HE showed up and informed them they would need to disassemble the AC in his presence and to reschedule an inspection. That was in August and by November they still hadn't returned despite numerous calls. Then in January I got a letter from them stating they had cancelled me. Just as well. The service was awful.
We fought with them and so did the dealer. They have now refused to cover the original authorized charges.
Is that legal??? How could it be?
Those charges were covered while the policy was in effect and I paid them the premiums during those months.
I wound up eating the entire $3782 bill PLUS their premiums when $2450 of those repairs were already authorized. Total out of pocket is $6,232. These guys are a ripoff. Next stop BBB and the Texas Insurance Commission. I understand from other forums that the Secty of State is also quite interested in this so called insurance. I want my premiums back and think I have a good case to get them though I will probably have to sue them to get it. Fine. I'd sooner spend another $2500 on legal fees than to let them get away with this. Buyer beware!
We fought with them and so did the dealer. They have now refused to cover the original authorized charges.
Is that legal??? How could it be?
Those charges were covered while the policy was in effect and I paid them the premiums during those months.
I wound up eating the entire $3782 bill PLUS their premiums when $2450 of those repairs were already authorized. Total out of pocket is $6,232. These guys are a ripoff. Next stop BBB and the Texas Insurance Commission. I understand from other forums that the Secty of State is also quite interested in this so called insurance. I want my premiums back and think I have a good case to get them though I will probably have to sue them to get it. Fine. I'd sooner spend another $2500 on legal fees than to let them get away with this. Buyer beware!
