Good Sam RV Financing doesn't need business
Must be nice to not need the business. DW and I found a great deal on a 5er over the weekend. Told the dealer we'd like to check out other financing options first. Checked with GS and they had good ra...
Forum Discussion
toedtoes wrote:HappyKayakers wrote:
For those of you who think I'm being too impatient: I emailed the sales rep the evening of 3/12 and the morning of 3/13. I called and left a voicemail the evening of 3/13. As of now, evening of 3/15, I have not received any type of personal response. That's not customer service in my book. If you're going to take a week to respond, there should be a big disclaimer somewhere on the website or in the automated emails.
3/12 was a Sunday, so it'd be hard for him to respond. It's been 3 work days. Odds are you are not the only person contacting him on a Monday morning wanting immediate assistance. And again, he may have been/currently is out of the office. He may be the only contact for assistance with the automated loan system and is handling all questions about it.
If you aren't happy, then get your loan elsewhere. But IMHO they haven't done anything wrong. Had you entered your info correctly, you'd have your loan and the RV by now.
Take it for what it's worth. You did not qualify to his standards and he is not going to contact you. Go elsewhere if you qualify there.
