Good Sam Trip Routing

Barryrv

Thank you for your time and post. Please allow me to get this over to our IT department to look into this. I do apologize for any inconvenience.

Thanks
Jessica

It seems to be happening again. GoodSam website not connecting and can't continue planning my trip. Whats Up??

Good Sam Care Team wrote:
Hello burtschb,

Thank you for your time and post, the trip planner should be up and running. Are you still experiencing issues? If so, I will follow up with the website support team.

Thank you,
Ella
Good Sam Care Team

Thanks for the reply Ella. I've got it working now.

I have worked with Good Sam each time and we have been able to restore my trips. However, it is very frustrating, but I have tried other trip planner and none I've used are as good. So, I keep dealing with this issue, but this last time I may have found the way to restore my trip when lost without contacting them. I've tried Trip Wizard, Free Trips.com, Google, My maps, Bing Maps, etc. and none are as thorough or have as much, if any, campground info. I'm looking into Garmin Base Camp in hopes of transferring trips to my Garmin RV760 GPS. More info to follow>

geneeich wrote:
They have lost my trips 5 or 6 times over the last year and a half. Does anyone else have this problem? They have a great tool, but what good is it if they keep loosing your files.

After loosing your trips I wouldn't hesitate to use another program. Obviously, it's not a trustworthy tool and you put a lot of work into creating your trips.

I have been using the trip planner for several years and really like it. I got the same message, but it cleared, but my trips changed to trips I had many months ago and did not have my current list of trips. I contacted Good Sam and they told me to clear my cookies and temporary internet files. After doing this I now have no trips. They have lost my trips 5 or 6 times over the last year and a half. Does anyone else have this problem? They have a great tool, but what good is it if they keep loosing your files.

Hello burtschb,

Thank you for your time and post, the trip planner should be up and running. Are you still experiencing issues? If so, I will follow up with the website support team.

Thank you,
Ella
Good Sam Care Team

Does anybody have a fix for this? I get the same error.

No trouble here; just used the planner.

Hello,

Thank you for letting us know. I will pass this along to our Web team.

Thank You,
Glenn, Rapid Response Coordinator.