RoadsideGuy wrote:
Hello ArmySFCRet and thanks for the post. I wanted to introduce myself. My name is Darren White and I am the Senior Director of Operations. I will gladly reimburse you for the service call charge that you paid. I apologize for the inconvenience you have experienced, and want to make it right. If you would send me your phone number via private message, I'll call at your convenience.
Thanks for your time.
Just received a phone call from Mr. White. He said they are going to reimburse me for service call and the extra hassle endured. Also received another phone call confirming my address. "Check's in the mail."