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blue_trawler's avatar
blue_trawler
Explorer
Jul 29, 2013

GSRA.... Problems but...

I have used GSRA twice! Twice it was a disaster! With that being said, " We contacted Marcus" via email and within hours we had a reply from Marcus, who, I don't think sleeps too much.... Sent email at 2:30am... Response by 3:40am? Marcus and his team went over and above to make sure that we were taken care of! They completely took care of our problem without hesitation to our satisfaction!
We can not say enough about Marcus and his team!
If you don't have GSRA, then you need to rethink it! It is insurance and it is backed up!

Regards,

Bruce
Roadside Assistance

12 Replies

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  • azjeffh's avatar
    azjeffh
    Explorer
    Jul 29, 2013
    Personally, I'd rather have roadside assistance where I don't have to contact anyone but the call center personnel to resolve my issue.

    Glad it worked out to your satisfaction.
  • ScottG's avatar
    ScottG
    Nomad
    Jul 29, 2013
    That's great but for every one of these there are several negative threads that are deleted and never seen again. Those obviously didn't go as well for the poster.

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