Highways Magazine

UsualSuspect wrote:

wbwood wrote:
Y'all need to post the letter from Marcus that clearly explains what is happening and how you are not taking away the magazine, but giving them someone extra. Ten pin it to the top of e forum and put in ALL CAPS to read it before posting about the magazine. It's getting redicilous.

The letter from Marcus is just a few above your post.

I know that...it's been posted on the forum numerous times. I'm saying it needs to be in a post of its own and pinned to the top of the forum in bold letters.

wbwood wrote:
Y'all need to post the letter from Marcus that clearly explains what is happening and how you are not taking away the magazine, but giving them someone extra. Ten pin it to the top of e forum and put in ALL CAPS to read it before posting about the magazine. It's getting redicilous.

The letter from Marcus is just a few above your post.

Y'all need to post the letter from Marcus that clearly explains what is happening and how you are not taking away the magazine, but giving them someone extra. Ten pin it to the top of e forum and put in ALL CAPS to read it before posting about the magazine. It's getting redicilous.

Jshoch. You will still get the highways insert (meat and potatoes of the old highways magazine) as long as you are a member. You are just now going to get an extra magazine with it. You do not have to purchase the motor home or trailer life magazine to get the highways magazine. Just be a GS member to still get it as you always had. They are just giving you a choice of the other magazine for ose 4 free copies of it you are getting.

I still do not understand what people are upset about. You are getting something extra out of it. You are still getting highways magazine (just an insert - without the extra advertising). Trust me, trailer life has enough advertising in it as does any magazine nowadays. Plus you can get the same ads in the camping word circulars that are mailed to you or emailed to you frequently.

We should have spoken up while others were complaining about Highways magazine. We love the magazine the way it is and you shouldn't change a thing! We cancelled our subscription to Motorhome magazine years ago as it wasn't worth it to us. I ask the same question: if we do not sign up for either magazine, will you send us the Highways insert for free?

Just this week, Good Sam released a pretty nice map search capability. No one seems to talk about that in terms of benefits / perks. People for some reason don't view that as additional value to our memberships or compensating for things that have gone away. What about new parks added to Good Sam? Everyone seems to focus on what has gone away but not what has been added.

If things were as black and white as trading the new map search for Highways magazine - sign me up!

Mike Siemens wrote:

silversurfah33 wrote:
Mike,

The letter does not answer the question which is so well put by Godsey97... A little clarification would be helpful.

Godsey97 wrote:
QUESTION!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

If you don't subscribe you get 4 issues a year FREE.

If you subscribe (I do) you get your subscription "adjusted".

Can someone in the know (Marcus team) explain that to me. Is my yearly subscription to Motorhome going to get exteded 4 months EACH year or just in 2014.

IS a subscriber getting 16 months of the magazine for 12 months price, or is this a 2014 "adjustment" only and then tough cookies?

This sounds a whole lot like fuel prices......Unleaded is at $2.00/gal. Companies want it at $2.50/gal so they run the price up to $3.00/gal., people scream and kick, price goes down to $2.50/gal and people are dancing in the street thinking they are getting a steal. Process repeates until we are at nearly $4.00/gal. I am getting the same gut feeling with GS club and their "benefits"...whats next on the chopping block.

Thanks for your post. In February, 2014 current subscribers who are active Good Sam members will have their subscriptions extended 4 months. This is a onetime event. In addition, current subscribers (who are Good Sam members) will be offered discounted renewal rates in the future. I hope this clears up the confusion.

Thanks,

Mike Siemens
President of Good Sam Club
Camping World and Good Sam
650 Three Springs Rd
Bowling Green, Ky 42103

Thats the claification I was after. Thanks. A one time extension and then "discount" renewals. That seems reasonable. The original message was either unclear about "post 2014" on the subscribers end, or I was not getting it.

I guess it does not matter as we are lifetime members and don't get a refund if we cancel so we have to just go with the flow as we can't "vote with our wallets" any longer.

This has taught me a lesson about making sure I make sure programs are thoroughly vetted before I pay and sign up for a lifetime anymore.

People don't like change, I get that. Folks in my profession are even more averse to change, so that is probably most of it I guess, but it seems like several of the "benefits" of membership are dwindling.

Thanks for all the follow-up and we all know you can't make everyone happy. We should be happy with the fact that you are constantly trying I guess.

And for the record, at least in my case, it is not "just" the magazine change that is troubling, it is the feeling that "what is next". It's not the heavy pack that broke the camels back, it was that "last straw".

I was having trouble before on internet explorer and my iphone. Then a couple days ago it worked on my iphone and went through. Not sure what they did to solve it, at least for me.

TexasSkunk wrote:
I have tried using IE10 and Google Chrome and get errors with both browsers. I have to disagree that your site is okay.

I think they know there is an issue, they just can't replicate it. It would probably be helpful if someone could copy/paste the error here so they can look into it, or send them a PM with the info. in it. I work in IT and sometimes we can't duplicate an issue, and going through the logs files due to the traffic is like looking for a needle in a haystack.

I have tried using IE10 and Google Chrome and get errors with both browsers. I have to disagree that your site is okay.