How to sign on to existing account at GS roadside.com

Question

I just spent 15 minutes trying to log on to my existing account at goodsamroadside.com. Every time I tried, I was asked to verify my membership, and every time I entered my membership number, name and ZIP code and pressed "Verify." At each attempt I was greeted with "Internal server error." How can I verify my credit card on the account, so you can bill me for my next year of service, if I can't log on?? Very frustrated.

mdkmdk · Answer

Mine seemed a little screwed up, too.
Looks like it's trying to sign me in to Good Sam Club, instead of Good Same ERS. I am not a member of the Good Sam Club.
It eventually redirected me to what I think is GSERS, and that looks OK, however I also see that "Auto Renew" is set to "On" in my Membership Details", and I never selected that or authorized it. Ever/never would authorize "auto renew". When I click on "Cancel Auto Renew" it redirects to a webpage that says
"
Request to Cancel Automatic Renewal
Cancel Auto-Renew
by Phone

800-987-9229
"
which is also an inconvenience I didn't ask for.
I don't usually have problems with my GS ERS, so this is a bit disappointing to have to deal with now.

good_sam_care_t · Answer

Good morning, Please contact us at 866-232-8990 with your membership number and we would be happy to assist with correcting this online error. Thank you

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How to sign on to existing account at GS roadside.com

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