I DON'T WANT THE FREEBIES!
When I renewed my Travel Assist, I sent a letter, specifically requesting that the free travel documents not be sent to me, or any other freebie. My letter was ignored. I contacted Good Sam ...
Forum Discussion
I consider the above response to be "non-responsive." Telling me that my "information has been forwarded" is nothing more than a repeat of previous responses. And, although you wrote this response a week ago, NO ONE has been "in touch" with me.
What I NEED...... is for Good Sam to:
Start taking action on this.
What I NEED....... is for Good Sam to:
Develop a process to allow customers to "opt out" of getting whatever "freebie" (or whatever Good Sam calls it) you send out when customers renew insurance/membership.
What I NEED...... is for Good Sam to:
Let us know the progress of developing this. Have you started? How long before you are done? When will it be implemented? You already have "opt out" for junk mail. Just carry this process to renewals. Something like a "check the box" to not allow our address to be forwarded to whatever third party handles these things. Shouldn't be that difficult.
And having your phone customer service reps simply say, "You can just throw it away" shows a complete disregard of the ramifications of sending us these "freebies" when a customer may not want it.
Again, I do NOT want a repeat of "We have forwarded your information."
Please provide a "more responsive" reply!
What I NEED...... is for Good Sam to:
Start taking action on this.
What I NEED....... is for Good Sam to:
Develop a process to allow customers to "opt out" of getting whatever "freebie" (or whatever Good Sam calls it) you send out when customers renew insurance/membership.
What I NEED...... is for Good Sam to:
Let us know the progress of developing this. Have you started? How long before you are done? When will it be implemented? You already have "opt out" for junk mail. Just carry this process to renewals. Something like a "check the box" to not allow our address to be forwarded to whatever third party handles these things. Shouldn't be that difficult.
And having your phone customer service reps simply say, "You can just throw it away" shows a complete disregard of the ramifications of sending us these "freebies" when a customer may not want it.
Again, I do NOT want a repeat of "We have forwarded your information."
Please provide a "more responsive" reply!
