Have not to this point knocked GSRSA. I have the platnum coverage and got satisfaction 1 out of 4.
The last time we were in Pensacola, lost my keys and goodsam was called but could not find my account (it was thru CW South Alabama), they did dispatch a locksmith and told me to send a bill?invoice in when I got my proof of account (copy of card and invoice) an they would reimburse me, ($80.00 and wife misplaced invoice) but the poing is they did help and that I was happy with. The complete service was a bad bubble on the 5er, while in Aniston, /Oxford, Al. area, and did get the tire changed.
The 2nd more serious one was a lost wheel assembly in Birmingham, Al. and they could not get a company out to take care of the problem but did send a jack legg out with no tools at night and then i the late am send a flatbed/low-boy trailer (20 wheels) out but they could only direct me to Colonial RV (now moved) good directions and 6 weeks later got the 5er back.
The time they were needed most no one ever showed up and after 3 hours the fire department came by and removed a tire (same axle,same posistion) that had lost the new bearings (it was also a new axle from Dexter). The Al. trooper got me into a campground at midnight.
Yes I still have them and insurance is sometimes good and needed sometimes it just does not pay!!