I joined GS because I wanted peace of mind during my solo cross-country trips.
Even a single flat tire would become a major headache with no "back-up".
I've broken down (failed ECU) on an interstate towing a camper, luckily I
had road-side assistance. Without it it would have been a major PITA and
cost a bundle.
I've also had a flat on my TV - 1 call and 1 hour later, I was on my way.
And those "issues" you hear about........ People prefer to complain than offer
praise when things go well. I bet there are thousands of
positive stories that go undocumented.
At the end of the day its really an insurance policy - you have to decide its
value. Personally, it's a small price to pay for that peace of mind.