It finally happened to me

I've used GS RS for years and have always had good experiences, until yesterday that is. Had a dead battery in a parking lot and called, of course,GS. I also have 3A but until now have preferred GS. Long story short, the prompts and questions just plain wore me out. I'm sorry I didn't time how long I was instructed to press this number or that number but it seemed an eternity.I finally gave up:(, (I never did get to a human being)and hung u:Mp. I called 3A and in about a fourth of the time and many less prompts I had a live person on the line and help on the way.
I need a good RS as long as I tow the trailer but will rethink my choice and probably make a change to CN. Who wants to go through dozens of prompts while sitting on the side of the road, not me.