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ReneeG's avatar
ReneeG
Explorer
Jul 26, 2018

Kudos

Ok. For all the Good Sam and Camping World monopoly that is going on and we don't like, I have to send out a Kudo's to the Good Sam Platinum Roadside Assistance plan. As you know, this covers all your vehicles, including motorcycles in your household. Well, we had problems with our Volvo starting. It's DH's daily driver. He called GSRA requesting a tow truck to our repair shop. Not only did they contact several providers/companies and texted us immediately the status and arrival times and continued to text us the status of arrival, but also the tow truck arrived early and delivered our Volvo to the shop with no problem. Thank you Good Sam Platinum Roadside Assistance. You did an excellent job in providing support. We've only used them two other times, once in 2014 for our RV and again in 2016 for our other daily driver, a Ford Freestyle and all three times service showed up within the time promised.

5 Replies

  • Hello,

    I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

    Thank you,
    Ella
    Good Sam Care Team
  • Hello ReneeG,

    Thank you for your time and positive feedback. We are pleased you are satisfied with Good Sam Roadside Assistance.
    Please let us know if we can be of assistance in the future.

    Have a good day and safe travels.

    Thank you,
    Ella
    Good Sam Care Team
  • I've used them a few times and generally had great results. The only time things aren't great is when I'm stuck somewhere kind of remote and that causes a delay in finding a service. Because of the full RV and auto support I canceled my AAA account.
  • I don’t dislike Good Sam or Camping World. Neither is a “monopoly.”

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