Forum Discussion

laperrl's avatar
laperrl
Explorer
Jan 14, 2018

MarcusVIP@GoodSam.com

Does someone really read the email send at this address ?

The address is on the Canadian page of the GoodSamClub
http://www.goodsamclub.com/canada/

I send an email and never get any feedback... ;-(
So why M. Lemonis want feedback if nobody read it ?

========
We value our over 50,000 Canadian members!
Message from Marcus

Canadian members are special and the Club wants to show our appreciation. To start, you'll see a Good Sam Club Canadian logo on your membership card. This may seem like a small step, but it's my promise that we will recognize you as a special part of the membership!

While we face unique challenges doing business across the border, my team has looked at ways to "level the playing field" so to speak with our U.S. based Good Sam Club members. I have taken the challenge seriously to bring more value to your Canadian Good Sam Club membership and will continue to do so.

Please keep your comments and suggestions coming. Your feedback shapes the future of the Club. Feel free to contact me directly at MarcusVIP@GoodSam.com.

Marcus Lemonis
Chairman & CEO
Good Sam & Camping World
  • Hello,

    I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

    Thank you,
    Ella
    Good Sam Care Team
  • Good Sam Care Team wrote:
    laperrl,

    Thank you for contacting Good Sam. Is there anything I can assist you with?

    Thanks,
    Stacy
    Good Sam Care Team


    I think he wants somebody to answer Marcus ‘s emails, as Marcus doesn’t.
  • laperrl,

    Thank you for contacting Good Sam. Is there anything I can assist you with?

    Thanks,
    Stacy
    Good Sam Care Team
  • At one time he did respond to emails and was even active on this forum. His last forum post was 8/01/15.

    He seems to have moved on to other things and has lost interest in being available to us little people. I'm not being critical, he is a busy guy.

    I'm sure someone from Good Sam will be along soon to give a canned response asking for you to contact them with a private message.

About Customer Support

Our Customer Service team is available to assist you any time between 6am-10pm MST. Ask a question about your account, recent order, and more.2,664 PostsLatest Activity: Jan 24, 2025
Related Content