2112 wrote:
I'm going through something similar.
I was driving through a parking lot and a young female backed her truck into my car as I was passing by. Called the cops but they wouldn't come out because it took place on private property.
We exchanged information and went our own way. Now her insurance, Progressive refuses to pay because she refuses to communicate with them and no police report was filed. Progressive says I do not have enough information to prove she did it.
They are politely accusing me of trying to scam them
Unfortunately that's how it works in your situation. No insurance company, Progressive or anyone else, is just going to roll over and pay a claim. No scams involved.
From what I can tell Texas is not a no fault state, and if it was your insurance would handle the claim, then they would deal with Progressive. Did you take any pictures immediatly after it took place?