Yes, I took many pics and provided them to Progressive. Even her DL and policy info. Progressive says they will not pay unless they speak to her, period.
This has been going on for over 2 months. They told me a few days ago they were closing this claim. I have no recourse at this point.
Progressive is telling me to have my insurance, Farmers, pay for the repairs. If I file a claim with them my premium will increase next cycle. I'm essentially paying for something that wasn't my fault other than being in the wrong place at the wrong time.
If the estimate is under $2K I'll just pay for it out of my pocket. The insurance companies win another one.