DownTheAvenue wrote:
Quit wasting your time. Send a statement to the insurance company that you have documented that they are acting in bad faith. Then go to your state's insurance commissioner and tell them you have documented the insurance company acting in bad faith. That term is important; it is a legal definition that gets their attention. It is important that you put the insurance company on notice using the "bad faith" term, and it is equally important that you make the commissioner aware you have accurate documentation.
I bet things change quickly after you do what I have suggested.
At the same time, you may want to consider hiring a private adjuster. They usually charge 10% of the loss, but provide you with an independent estimate of the repair costs.
DownTheAvenue,
Thank you for that important legal term because that is exactly what I know is going on. I will include that in my next reply to the insurance company and I have copies of each and every email and I followed up each phone call with an email summarizing the content of the conversation with date and time and who I spoke to. I am saving the insurance commission as a last resort but will not hesitate to file as my next step if current efforts are not productive.
I sent my contact information to Ella on the Good Sam Care Team per her request above and expect NGIC will be hearing from them soon. I don't honestly believe Good Sam is aware of how blatant NGIC is about acting in bad faith as all of my other dealings with Good Sam have been very satisfactory and their personnel seem to genuinely try to do a good job.
