Never Again

Sam Spade wrote:

westernrvparkowner wrote:
AAA, Coachnet, Good Sam, the insurance companies and every other roadside assistance vendor contract with the same tow companies. There aren't AAA only tow companies and Good Sam only companies etc. You likely would have had the exact same service if you had a different roadside provider.

Unless you have actually worked for ALL of the service providers within a short period of time, you have NO WAY of knowing that.

And I strongly suspect it is not true, based on the vastly different response many people have had who subscribe to more than one service.

I guess then everyone who has had problems in my park over the past 15 years have had the exact same roadside assistance provider, because the same Heavy Duty Tow service comes out every time.

Cause for the breakdown was the turbocharger hose on a F250 6l diesel blew off, 20 minutes after the 'professionals' at the local Ford Dealership replaced it. Cannot be replaced = trip to the garage for a replacement hose....

Have had good service with GS ERS in the past. My only complaint was that the GS representative on the phone did not speak understandable (to me) English. I had to ask her to repeat everything.

marksquared wrote:
Cause for the breakdown was the turbocharger hose on a F250 6l diesel blew off, 20 minutes after the 'professionals' at the local Ford Dealership replaced it. Cannot be replaced = trip to the garage for a replacement hose....

So truck was towed........

Trailer?

Leave on side of roadway or was towed also?

Four hours is probably the long side of normal but not unreasonable IMO.
You can always just call the local tow company. That is all GS does.
But then GS is surely looking for low cost supplier so that may take longer.

I've had G/S sense 04 and have used them only one time. Blew a inside tire on rear of a Wine Adv. 33. Called G/S and told them where was and answered all the many questions about what I was driving. About 2 hrs. later up drives P/U trk. No compressor and no tools. I ask what he was going to change the tire with and he didn't know. I ask if they told him what he was working on. He said they just said change blown tire. I gave him what came with the M/H and good thing I had Hyd. Jacks. He changed it by hand and it took us both to break the lugs loose but he got it done. By the way they send him from a town across the Mtn. and not from the town I was in. He earned his $ 1.98 that night. Mo2 cents.

westernrvparkowner wrote:
I guess then everyone who has had problems in my park over the past 15 years have had the exact same roadside assistance provider, because the same Heavy Duty Tow service comes out every time.

Maybe they do. Have you asked ??

Anyway, this is just another case of someone ASSuming something that they have no real information about.

I see that you are in Montana. Maybe that Heavy Duty Tow service is the only game in town where you are located.

Anyway, whatever the reason, what applies in your specific case can not automatically be applied to the whole country and stating your situation as though it was fact everywhere is just not really being helpful.

Posted By wrote:
Anyway, whatever the reason, what applies in your specific case can not automatically be applied to the whole country and stating your situation as though it was fact everywhere is just not really being helpful.

The same can be said for those like you who criticize everything GoodSam related. Just because one person has a negative experience with GS doesn't negate all of us who have had had only positive experiences.

Sam Spade wrote:

westernrvparkowner wrote:
I guess then everyone who has had problems in my park over the past 15 years have had the exact same roadside assistance provider, because the same Heavy Duty Tow service comes out every time.

Maybe they do. Have you asked ??

Anyway, this is just another case of someone ASSuming something that they have no real information about.

I see that you are in Montana. Maybe that Heavy Duty Tow service is the only game in town where you are located.

Anyway, whatever the reason, what applies in your specific case can not automatically be applied to the whole country and stating your situation as though it was fact everywhere is just not really being helpful.

Most roadside assistance providers have agreements with many companies that agree to accept their terms of service. Depending upon the type of service requested, they will attempt to locate a company, as close as possible, that is available and willing to provide the service. Good Sam nor any other provider has any control over whether
an independent company is willing or available to provide any service.
Your argument makes no sense.

Bad Sam Spade has nothing but complaints aganist GS. Rumor is he is about out of chances. He will go the way of his buddy 4x4Dodger. :B