Forum Discussion

Wxguru's avatar
Wxguru
Explorer
Mar 26, 2014

New Life Member-missing cards!

Good morning,
Became a Good Sams Life member (veteran) a couple of weeks ago. Been waiting for some sort of package in the mail I guess with a member card? Never have got anything. Can someone at GS customer service check on this for me?

Thanks in advance!! :)

Paul Wilkerson
Austin, AR 72007

2 Replies

  • Lol...so sorry....it feels like ALOT longer than that. Thinking back, I guess it was the 17th. It has just been a looooooong string of days since.... :) Thanks for answering so quickly! :)
  • 's avatar
    Anonymous
    Good morning Mr. Wilkerson! Our records indicate that you enrolled as a Life member on 3/17/2014. On average it takes about 25 days for your membership cards to arrive at your home. Based on this time frame your cards should be delivered via USPS in mid April. The cards will arrive in a large white envelope that states "Membership Card Enclosed, Please Open Immediately." Enclosed you will find two life member cards.

    If you have any additional questions please feel free to contact us at 1.800.234.3450, via email at info@goodsamclub.com or simply send us a private message.

    Thank you for being a valued member and have a wonderful day!

    Good Sam Club

About Customer Support

Our Customer Service team is available to assist you any time between 6am-10pm MST. Ask a question about your account, recent order, and more.2,689 PostsLatest Activity: Sep 01, 2018