New member but no info! What gives?

Our Place wrote:
I signed up about 5 weeks ago with the promotion of 15 months. I have recieved nothing, no cards, no paperwork! I sure hope this is not a trend in the service i'll get! Should I have to call to make sure or are they just really, really slow??

Well, that does not sound like good customer service. I am moving to SD and will need a new truck insurance. Good Sam may not be the insruance for me.

Yes be patient because the theory of the Right Hand not letting the Left Hand know what each is doing but the mind will fix it and your packet will come in the mail, but don't be surprised on how long because the post Office is cutting back as well. (Hint Hint.

Hello One Place,

Thank you for posting. I have resent your membership cards, and I have sent an e-mail verifiying your membership which you can use until your membership cards arrive in the mail.

Wes Robinson
Marcus' Rapid Response Team
goodsamcs@goodsamfamily.com

You should get your package shortly. It did take a while for mine as well. If you do not just give customer service a call, or PM one of the Admins here who can help.

You will be fine. Snails move faster than GS.