Forum Discussion

sparkyjlee's avatar
sparkyjlee
Explorer
Mar 14, 2014

New Member Card

Today is a month since my new member card was mailed. I've called twice to let membership know I have not gotten my card. I have no complaints about how they reacted to my call but I still don't have a card. This makes me wonder if I should even bother with Good Sam. Will they be there when I need them?

2 Replies

  • It seems that if you want to be a GS member you have to jump through hoops to get the silly card. C'mon guys, this is not rocket science!
  • Hello Sparkyjlee,

    Thank you for bringing this to our attention. If you could please send me a private message with your information I would be happy to research this for you. Please let me know if you need anything else. Thank you for your membership and your time, have a good day!

    Elizabeth Black-Osborn
    Marcus Rapid Response Team

About Customer Support

Our Customer Service team is available to assist you any time between 6am-10pm MST. Ask a question about your account, recent order, and more.2,694 PostsLatest Activity: Mar 09, 2026