I have been trying to use the new trip and says not active for my account try in 24hrs,well I have been doing this for days, Ise you have helped ohers maybe you can help me. I just loged off and back...
I'm sorry to hear you have had trouble. We can certainly help. If you send us a private message with your contact information, I can have my I.T. department work on this for you right away. Please let me know if you need anything else. Thank you for your membership and your time, have a good day!
Elizabeth Black-0sborn Marcus Rapid response team
About Customer Support
Our Customer Service team is available to assist you any time between 6am-10pm MST. Ask a question about your account, recent order, and more.2,694 PostsLatest Activity: Mar 09, 2026