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New Member Sign-up. $59 at! Fife, Wa CW today!  Just paid over $130 to renew. So what you are saying is new members are more desired than those who have been with you for 9 years. Anyone with any serious buisiness experience knows that it is less costly to retain current customers than to obtain new customers. Why are you insulting current customers  to get new customers? Because current customers are leaving?

vic46 · Answer

MrVan wrote:New Member Sign-up. $59 at! Fife, Wa CW today!  Just paid over $130 to renew. So what you are saying is new members are more desired than those who have been with you for 9 years. Anyone with any serious buisiness experience knows that it is less costly to retain current customers than to obtain new customers. Why are you insulting current customers  to get new customers? Because current customers are leaving?Wow!!!!!!!!!!!!!!!!!!!!!!!! Straight out of Telus's playbook. New customer get a kiss, old customer gets,,,,,,,,,,

mrvan · Answer

I inadvertently posted this in the wrong section. It should be in the GS Emergency Road Service section.  Hopefully a moderator will correct my inadvertent error.

jebar · Answer

could it be that the longer a person has their Extended Service Plan, the more likely they become to file a claim ?Jim

mrvan · Answer

JEBar wrote:could it be that the longer a person has their Extended Service Plan, the more likely they become to file a claim ?JimI tend to agree that the odds of a claim become higher the longer the person has been paying their dues but I suspect that GS's financial exposure goes down as a ratio of paid in vs what might be paid out!

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