Forum Discussion
lanerd
Jan 16, 2016Explorer II
You should have immediately asked for another person or hung up and called again ((you rarely ever (if ever) get the same person again)) after the first location confusion. You obviously got a very inexperienced person who was no help at all. I'm really surprised that GS hires people like this.
I've had nothing but good experience from my GS ERS service on the few occasions I've had to call them....but I've heard of a lot of bad experiences by others. I hope the so-called "rapid response team" helps you out.
Good luck
Ron
I've had nothing but good experience from my GS ERS service on the few occasions I've had to call them....but I've heard of a lot of bad experiences by others. I hope the so-called "rapid response team" helps you out.
Good luck
Ron
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