not "good" and very little "assistance"
We broke down 1/13/16 on I-10 in Louisianan. I called Good Sam Roadside Assistance. The male who answered the phone could not locate us. I had to tell him 3 times the state I was in. He did not seem t...
Forum Discussion
Next time try calling a Standby Sam for local information on hotel/motel and also where the best place is to bring your MH for repairs
I did try to look for a "Stand-by Sam" prior to my original post but the GS site was down. Later when it came up again and i checked the forum page I guess I was ready to let off some steam. The main frustration at this point is looking back and realizing that I would be in a much better situation if I had handled everything on my own with out GSroadside Asst. After all I had to call the towing company myself anyway. But I am STUCK with where we got towed. Now my issues are with the extended warranty and the so called repair facility GS chose for us. Im sure a Stand-by Sam would have recommended some place like Stelly's just up the road a bit but if coach is not taken to the place GSRA picks - they wont pay. You dont know anything till you get there, you are thinking your are being helped. We pay to have the "Assistance" we pay to have GS get us to an appropriate facility, we pay for them to stand-by us. So far this dose not seem to be the case for us. Iam still hoping it will all work out, but right now I can feel that knot coming loose.
I did try to look for a "Stand-by Sam" prior to my original post but the GS site was down. Later when it came up again and i checked the forum page I guess I was ready to let off some steam. The main frustration at this point is looking back and realizing that I would be in a much better situation if I had handled everything on my own with out GSroadside Asst. After all I had to call the towing company myself anyway. But I am STUCK with where we got towed. Now my issues are with the extended warranty and the so called repair facility GS chose for us. Im sure a Stand-by Sam would have recommended some place like Stelly's just up the road a bit but if coach is not taken to the place GSRA picks - they wont pay. You dont know anything till you get there, you are thinking your are being helped. We pay to have the "Assistance" we pay to have GS get us to an appropriate facility, we pay for them to stand-by us. So far this dose not seem to be the case for us. Iam still hoping it will all work out, but right now I can feel that knot coming loose.
