not "good" and very little "assistance"
We broke down 1/13/16 on I-10 in Louisianan. I called Good Sam Roadside Assistance. The male who answered the phone could not locate us. I had to tell him 3 times the state I was in. He did not seem t...
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4x4Dodger,
We handle between 150 and 160,000 Roadside Assistance calls a year. Only about 1% of these calls generate customer complaints. While many companies would be ok with a 99% success rate we are not and have put many outlets in place to rectify issues that have occurred within our Roadside Assistance Program.
Thank you for your inquiry,
Tom
We handle between 150 and 160,000 Roadside Assistance calls a year. Only about 1% of these calls generate customer complaints. While many companies would be ok with a 99% success rate we are not and have put many outlets in place to rectify issues that have occurred within our Roadside Assistance Program.
Thank you for your inquiry,
Tom
