We needed a tow on the PA Turnpike years ago and called GS & AAA (We carry both) and were told the same thing. Called PENNDOT and they were there RIKKI-TIK to help-us. We submitted the charges to GS and were reimbursed.
Our son needed a tow recently while traveling on the Will Rogers Turnpike in Oklahoma. He got the same response from AAA. He called the turnpike authority and help arrived shortly. AAA reimbursed him for the charges.
Just the way it is on toll roads I guess.
Happy camping!!! See y'all down the road!!!:)