Forum Discussion

crk112's avatar
crk112
Explorer
Aug 14, 2017

Paint/gelcoat protection warranty

Purchased this on my new TT in June... I live 2 hours from CW and arranging for my TT to go back there has proven more difficult than I thought (just with my own schedule and of course having to haul it 4 hours round trip).

What are the chances I could cancel this for a refund? My CW salesman said he'd check on it but haven't been successful in getting follow up.
  • crk112,

    Thank you for contacting Good Sam. Please send a private message with your phone number, address, and Good Sam membership number if you have one.

    Thanks,
    Stacy
    Good Sam Care Team
  • There is no requirement to use only Camping World locations for repairs. We have a list of 1,000 preferred providers who work with us on repairs for our ESP customers. You can also take your trailer to any qualified repair facility closer to you, as long as they call for authorization prior to making the repairs.

    If you call the customer service number on your ESP membership card, we can help you locate a qualified facility closer to you.
  • Good morning, I appreciate the responses.. Stacy, I will grab that number over lunch today and get that to you in a PM.

    I just wanted to clarify this is the Microtech "first place finish" limited warranty for exterior paint, interior fabric, & vinyl/leather ptoection warranty that the dealer sold us as part of our service plan.
  • crk112,
    Thank you for the additional information. I will look out for your message.

    Thanks,
    Stacy
    Good Sam Care Team
  • Bird Freak wrote:
    Most expensive wax job you ever had!



    Sure is....and I have doubts it's refundable nor does anything but put dollars in the dealers pocket.

    Metrotech First Place Finish


    They offer all kinds of service to dealers. In the link the two key phrasess are "help them maximize profits" and "programs designed to help drive income".

    It's a dealer ripoff. Years ago car dealers would offer an overpriced upholstery protection package while you were in the F&I office getting bombarded with paperwork and sales pitches. If you agreed to it they would send the nose picking lot kid out for a $5.00 can of Scotchguard.
  • Hello,

    I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

    Thank you,
    Ella
    Good Sam Care Team

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