Pathetic customer NO service.......web site
So I have a major trip starting Monday. I had planned to use goodsamclub.com to find some campgrounds along the way. The problem is: The route planner and campground finder are BOTH broken on th...
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Vulcan Rider wrote:
So I have a major trip starting Monday.
I had planned to use goodsamclub.com to find some campgrounds along the way.
The problem is: The route planner and campground finder are BOTH broken on the web site and "customer service" tells me it can't be fixed until Monday, since today is Saturday. I assume that is a lie since Monday is a holiday and that probably pushes the fix off until Tuesday.
So it's down for one of the heaviest travel weekends of the year. Sad that they have no "call out" procedure in place for "out of hours" major problems like this.
THIS IS A PATHETIC EXCUSE FOR CUSTOMER SERVICE.
Procrastination is nobody's problem but yours. Sometimes you need to plan a major trip for more than a couple of days.
