Forum Discussion

NewbieRandR's avatar
NewbieRandR
Explorer
Feb 25, 2014

Plan a Trip

When I load the 'Plan a Trip' website I receive the following:

Your account does not yet have access to the new Trip Planning Service. Please try again in 24 hours.
In the meantime, try the original Trip Routing Service below.

I have used it in the past, what has changed?

Ron
  • I received a message and call from GS support telling me to logout of GS and then log back in. That seems to have fixed the issue.

    Thanks to all.
  • I used to have trouble using it with Google Chrome, but it did work with Firefox. Now it works with Chrome as well. Make sure your browser is up to date.
  • When I first joined GS I tried to checkout the new planner. I forget how long it took for the web site to allow me to use the NEW planner, but it eventually did.
  • NewbieRandR,

    Thank you for reaching out in this matter. If able please send a PM with your contact and member information. I would be appy to help.

    Mark F
    Marcus' Rapid Response Team
    goodsamcs@goodsamfamily.com

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